1. Introduction

Welcome to TheNJCarpenter LLC (“we,” “our,” “us”). Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.thenjcarpenter.com) or contact us for services.

By accessing or using our site, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following types of personal information when you interact with us:

• Personal Information: Name, email address, phone number, and physical address.
• Project Information: Details about your home improvement or repair needs.
• Payment Information: Billing details, though payments are processed securely via third-party payment processors.
• Usage Data: IP address, browser type, pages visited, and time spent on our website for analytics purposes.
• Communication Data: Emails, messages, or inquiries submitted through our contact form.

3. How We Use Your Information

We use the collected information to:

• Provide, manage, and deliver services.
• Process inquiries and estimates.
• Improve our website performance and services.
• Respond to customer service requests or questions.
• Send updates, promotional offers, or newsletters (only with your consent).
• Comply with legal obligations.

4. Sharing Your Information

We respect your privacy and only share your information as follows:

• Service Providers: With trusted third-party providers to process payments, schedule appointments, and deliver services.
• Legal Requirements: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to new owners.
• Consent-Based Sharing: With your explicit permission for any other purpose.

5. Data Security

We implement industry-standard security measures to protect your data. However, no online service is 100% secure. We recommend that you take precautions when submitting personal information online.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and user behavior.
• Improve site performance and functionality.
• Provide personalized experiences.

You can modify cookie preferences through your browser settings, though disabling cookies may impact functionality.

7. Third-Party Links

Our website may include links to external sites, such as partners or social media profiles. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once data is no longer needed, we securely delete or anonymize it.

9. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal data we store about you.
• Correction: Request updates or corrections to inaccurate information.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails at any time by following the link in our emails.
• Data Portability: Request a copy of your data in a structured, readable format.

To exercise any of these rights, contact us at info@thenjcarpenter.com.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If you believe we have collected such information, please contact us immediately.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations, technology, or business practices. Any updates will be posted on this page with a revised effective date.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please reach out to:

NJ Carpenter LLC
Address: 16 Robin Rd, Egg Harbor Township, NJ 08234
Phone: (609) 742-9027
Email: info@thenjcarpenter.com